As I referenced in my earlier post, I’ve been interested in working on usability testing with seniors on the Boston Public Library website.

Last summer I developed a questionnaire for seniors that asked them about their internet habits. We sent a link to this survey out though Age Strong in Boston, an organization dedicated to improving the life of Boston’s citizens 55 years or older. We used our social media accounts and a local church e-newsletter to promote the survey as well. We also included paper surveys at various library programs that were frequented by seniors, so that we could get respondents who may not feel comfortable taking a survey online.

In the survey we asked if people would be willing to participate in an in-person usability test session at our Central Library in Copley Square. Those who participated would get a $20 gift card. We got over 90 overall survey responses, and approximately 40 said they were interested in participating in the in-person session. Of those 40, we invited 16 to come in person.

Continue reading “Usability Testing With Citizens Ages 55+” →