Update: January 2020

So it’s been quite a while since I last posted, and all I can say about that is that 2019 was an unexpectedly busy year. I presented at a conference, BiblioCon 2019, and I’ve uploaded that presentation to this site. This presentation is called ” Low-Cost Usability Testing.” The presentation basically covers how you can improvise usability testing for your website without spending any additional money, and still get meaningful results.

You can check it out, and other presentations I’ve worked on here.

I also blog for my job, but on very different topics. To be honest, a lot of my energy is going into that nowadays. If you’re ever curious about what those posts look like, you can see them all here

That’s it for now, but I’m hoping to write up more about the presentation, and some research I’m working on this year.

What I’m Working On/Reading: July 2019

It’s been a while since I posted, but this is the first time I’ve had some free time to sit down and think about things I want to say or share.

When I did usability testing for the redesign of the Boston Public Library website last year, we found that seniors had the most difficulty using the new website. At the time, we didn’t have time to explore much into it. We made the edits we needed based on their feedback, but I wanted to revisit this. Seniors tend to be the demographic group with the most difficulty with technology, and changes. However, they’re also a significant part of the population. I want to make sure as we look forward, we aren’t leaving them behind. Now, we finally have the time to work on this project, so here are a few things I’m reading as I think about how I want to approach this.

Continue reading What I’m Working On/Reading: July 2019

What I’ve been working on: A new bpl.org

Homepage for the soon-to-be new bpl.orgSo today, I can finally show you what I’ve been working on at my new job, that I started a little less than six months ago.

The Boston Public Library unveiled today its new website, now available for public preview.

The website can be viewed here: https://bpl.bibliocms.com/, and we’re really excited about a few features:

Continue reading What I’ve been working on: A new bpl.org