What I’m Working On/Reading: July 2019

It’s been a while since I posted, but this is the first time I’ve had some free time to sit down and think about things I want to say or share.

When I did usability testing for the redesign of the Boston Public Library website last year, we found that seniors had the most difficulty using the new website. At the time, we didn’t have time to explore much into it. We made the edits we needed based on their feedback, but I wanted to revisit this. Seniors tend to be the demographic group with the most difficulty with technology, and changes. However, they’re also a significant part of the population. I want to make sure as we look forward, we aren’t leaving them behind. Now, we finally have the time to work on this project, so here are a few things I’m reading as I think about how I want to approach this.

Continue reading “What I’m Working On/Reading: July 2019”

Why Libraries Still Exist

Over the weekend, I was on my phone, and in my news feed an article popped up because it was about libraries. It was this Forbes piece (links to the article through the WayBack Machine) by Panos Mourdoukoutas, who is a professor and chair of the Economics department at Long Island University, who also lectures at Columbia University occasionally (at least according to his bio on Forbes).

The piece is entitled “Amazon Should Replace Local Libraries to Save Taxpayers Money.” After I started writing this post, the piece was pulled from Forbes, but these ideas still exist out there, so I’m going to continue with this post.

The article argued that “Amazon should open their own bookstores in all local communities. They can replace local libraries and save taxpayers lots of money, while enhancing the value of their stock.”

Mourdoukoutas said that libraries aren’t free, because we pay taxes for them, and that their value as a place to host community events no longer exists. He believes Netflix and other streaming services have replaced the need for video rental services, like borrowing DVDs from the library. He also argued that Starbucks and other “third places” take over the role libraries have as a community space, where people can go online, meet up with friends, and enjoy a drink.

This isn’t everything he said, but I want to provide a counterpoint to a lot of what he wrote above, as many of these ideas have been floating around for a while.

Continue reading “Why Libraries Still Exist”

What I’m reading now

I’ve started working on a new website project for my new job (another library). Most of the groundwork was laid down by my predecessor, so I don’t have to do everything from the ground up, which is kind of nice. Still, I would be remiss if I didn’t do some research myself. So I went to user experience blogs I knew, and did some poking around. These are the things I’m reading now:

Continue reading “What I’m reading now”